Refund policy

All sales are final. We are not able to accept any product for a refund unless it has been damaged in transit and we have been notified within 3 days of receipt of the damaged product. Once notified, The Department of Sugar will, at its sole discretion, replace the damaged product, offer a store credit towards a future purchase, or refund the amount of the purchase. Should The Department of Sugar decide to offer a refund, such refund will be provided as a credit to the credit card used at the time of purchase within 5 business days upon receipt of the returned product.